#1. To fairly treat every individual with respect, dignity, and honesty in all our endeavors regardless of race, color, creed, sex, marital status, age, handicap, or national origin.

#2. To understand the customer has put their trust in us in making one of the largest decisions of their life – buying or selling a home.

#3. To understand that they trust in us to provide the best service possible.

#4. To do our best to protect the Client’s assets and endorse the anti-money laundering laws.

#5. To treat our customers in a fashion that we want to be treated when we are a customer.

#6. To recognize that the home buying/selling process can be frustrating, complex, and confusing to those who do not do it every day and respond to every request to the best of our ability in a timely fashion.

#7. To only give solid advice to the customer that is in their best interest.

#8. To protect the customer’s personal non-public information.

#9. To give back to our communities!

#10. To admit mistakes when made, correct them as quickly as possible.

#11. To put the customer’s wants, needs, and desires above our own.

#12. To recognize that the customer is our final judge as to how well we did as a team… every person makes a difference, and their performance impacts the entire team’s image.

#13. To work within the laws and regulations of our industry.

#14. To report any known violations of the law or regulations.

#15. To suggest improvements to help us individually and as an industry.

#16. To support each person in working toward their potential.